At HWC, our success has been built upon maintaining long-term relationships with our clients and providing them with a service that is second to none. This is what our clients say about us:
Handley Care Services - Sue Page Manager
I have worked closely with Handle With Care Training for over 5 years, and have found them to be the most competitively priced Training Provider in the Chesterfield area.
But this is not what makes them outstanding, and it is not the only reason why I am a loyal customer.
They are outstanding because of their friendliness and helpfulness. Ringing Handle with Care is like ringing an old friend. They always manage to meet my training needs.
Also they are always up to date with any current changes in legislation and Care Quality Commission requirements, and happy to share this knowledge.
The training courses are always enjoyable and informative. The trainers use their hands on experience and Phil™s anecdotes are hilarious, whilst being relevant and allowing any nervous or shy learners to relax. It is a very professional use of humour.
I was allowed to tell Phil exactly what I needed my staff to learn, and he devised an induction training course to meet this, in conjunction with meeting national minimum care standards.
Alex has helped me out with a spreadsheet that allows me to keep a track of what courses my staff have attended, and when refreshers are due. This is an example of how Handle With Care always goes the extra mile, and I would happily recommend them.
We have used Handle With Care to deliver a number of courses to our staff over the past 3 years. The trainers are always knowledgeable and professional, they make the training interesting and relevant to the worksites and we have received excellent feedback from the staff. What more can I say!!
Handle with Care are professional, reliable and knowledgeable and always happy to listen to what our needs are and adapt the training to suit. The trainers and administration staff are confident in their abilities and on occasion also call upon them for advice and guidance.
The courses they provide have the right balance of theory and practical, a relaxed training approach making the course enjoyable promoting good learning. Excelling training materials which have helped us formulate a comprehensive in house training package that has not only assisted a high level of compliance but reduced risks and costs.
Eden Supported Housing
"We have found the trainers at HWC to be reliable, flexible and approachable. During the training sessions I attended, the trainer gave a wealth of previous knowledge and expertise both of practice issues and legislation and the resources have been easy to follow and informative. The trainer has also supported our Company with other specialised training in order to meet Company requirements. All staff I have come into contact with at HWC have responded quickly to queries and are friendly and helpful."